Description

Course goal: Manage email and calendars professionally using Outlook and Gmail.

Modules:

1. Organizing Your Inbox

   • Folder structure and categories

   • Filters, labels, and auto-replies

   • Email templates and signatures

2. Professional Correspondence

   • Email etiquette for business

   • CC, BCC, and when to use them

   • Writing clearly and effectively

3. Calendar and Scheduling

   • Creating appointments, reminders, and events

   • Recurring meetings and daily planning

   • Syncing personal and executive calendars

4. Delegation and Collaboration

   • Granting access to email and calendar

   • Managing permissions

   • Assigning and tracking tasks via calendar